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The User's Learning
Curve
Novice computer users
- Few programs
- No technical knowledge
- Flat learning curve: will learn program slowly
- Require more traditional elements: teaching and guidance levels of task orientation
Experienced computer users
- Many programs
- More open-ended programs,
- Limited technical knowledge: boards, modems,
- Medium learning curve: will learn program more quickly
- Require fewer traditional elements: guidance and support levels of task orientation
Expert computer users
- Many programs
- Many open-ended programs
- Extensive technical knowledge
- Sharp learning curve: will learn very quickly
- Require mostly innovative elements: some guidance but mostly support levels of task orientation
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