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Program name: |
StampView |
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Three most job-critical job activities: |
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maintaining the stamp database |
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finding stamps and helping customers |
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Justification (brief) for picking these activities: |
These activities form part of the
user's daily routine of looking up stamps for customers and keeping records
of work done. |
Elaborate Method (introduction and lessons with mock data)
List the program operations the user will need to know to perform these
workplace activities.
| Activity |
Program operations |
| maintaining the stamp database |
import data from a spreadsheet |
| finding stamps for customers |
scroll through listing
find a stamp
sort stamps
print a record |
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List the objectives of the lessons.
- to teach the basic techniques for helping customers
looking for stamps
- to maintain all the records consistently
Evaluate the elaborate approach (for this case).
| Strengths |
Weaknesses |
| user would understand basic approach |
could be boring |
| user could fall into the routine |
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Minimalist (hands-on exploration)
List the skill objectives the user should attain.
| Activity 1 |
help a customer |
| Activity 2 |
report to the boss |
| Activity 3 |
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List the program operations the tutorial would explore:
| Activity |
Program operations |
| help a customer: experiment with the
toolbar |
"I'm looking for the 1932 mystery
stamp." (scroll, find, sort, print) |
| maintain the database |
practice using the import function
with a sample spreadsheet provided |
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Evaluate the minimalist approach (for this case).
| Strengths |
Weaknesses |
| relates directly to work situation |
could lose data |
| focuses on playing with the toolbar |
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more interesting |
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