Parts of a User Scenario
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Topic area: Professional role Writer's question: How do my users function in their work environment? What personal, departmental, and organizational goals must the users achieve to perform their jobs successfully?
Topic area: Profile Writer's question: How much do my users know about the subject matter of the program and about computers in general?
Topic area: Overall use of the program Writer's question: How will my users integrate the program into their work environment? Which program tasks relate to which professional goals?
Topic area: Typical use of the program Writer's question: What tasks will the user perform most usually or frequently?
Topic area: Documentation needed Writer's question: What documents will I have to create to support the user's professional objectives? |
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