Procedures Checklist
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Determining How Much Information the User Needs Your users require what level of detail in the procedures? q Sparse q Moderate q Rich Specific details to meet your users’ need include which of the following? q Screens shots q Cautions and warnings q Notes and Tips q Tables Format Which format suits your users best? q Standard format (step after step) q Prose format q Parallel format q Embedded help Rhythm of Exposition q Have you reviewed your task design so that each one follows a similar pattern? Testing Have you identified the appropriate test points for your procedures? q Accuracy of steps q Accuracy of details q Pacing/rhythm q Format conventions q Inclusions of options/conditions/alternatives Elements of Procedures Have you double-checked your procedures for the suitability of the following elements? q Performance-oriented task names q Overviews relating to user actions q Steps including tools, actions, and results q Steps in an orderly sequence q Elaborations emphasizing user performance q Tables to conserve space |
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