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q Do your sentences emphasize actions the user can take rather than functions of the program? q Do your sentences use the active voice predominantly? q Have you reviewed your sentences to make sure they have first-reading clarity? q Have you avoided overly long and complicated sentences? q Do your sentences contain easy-to-use parallel phrases? q Have you included clarifying operational overviews in your documents? q Do your sentences reflect a performance orientation? Analyze your style to make sure you avoid the following problems: q Overused and unexplained acronyms and abbreviations. q Confusing synonyms. q Overlong paragraphs and sentences. q Emphasis on the computer rather than the program. q Lack of connection between headings and topics. q Too formal tone. q Inappropriate humor. q Ambiguous task names. q Confusing statements of steps. q Omitted articles. |
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